Frequently asked, straight answers.

Living Water Labs operates strictly as a Research Only Chemical supplier. All products are supplied strictly for research purposes only. We are not a pharmacy and do not supply products for any purpose other than scientific investigation.

Every product in our catalogue meets a minimum purity of 98%, verified by independent HPLC analysis. Our Certificate of Analysis (CoA) for each batch is available on request and documents the verified purity.

Yes. Every product is tested by an independent third-party laboratory and a batch-specific CoA is available for each product. CoA documents cover HPLC-verified purity. Contact us with your batch number to receive a copy.

Our products are sold only to individuals and organisations that confirm the products will be used for legitimate research purposes. We reserve the right to decline orders where research intent cannot be confirmed.

Peptides should be stored at -20°C in a sealed, dry environment. Once reconstituted, solutions should be stored at 4°C and used within 30 days, or aliquoted and stored at -80°C for longer-term stability. Avoid repeated freeze-thaw cycles.

For most peptides, bacteriostatic water (0.9% benzyl alcohol in sterile water) is the preferred reconstitution solvent. Add solvent slowly to the vial and gently swirl — do not vortex. For water-insoluble peptides, a small amount of DMSO may be required before dilution with aqueous buffer. Specific guidance is available on request for each compound.

We accept EFT bank transfer. Banking details are provided at checkout. Please use your order reference number as payment reference so your order can be processed promptly.

All orders are dispatched in discreet, protective packaging. External packaging does not display product names or company branding visible to third parties.

Currently we ship within South Africa only. International shipping involves complex regulatory requirements for research compounds and we are not yet equipped to guarantee compliant cross-border delivery. We hope to expand internationally in the future.

There is no minimum order value. Orders over R2,400 qualify for free standard shipping.